Beryl Agency (Legally Beryl India) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, process and protect your information when you visit our website, engage with our services or communicate with our team. By using our website or services you agree to the terms of this policy.
Information We Collect
We collect information that you provide directly to us when you fill out forms, request proposals, subscribe to newsletters, submit project briefs, schedule consultations or contact us for any business related purpose. This may include your name, company name, job title, email address, phone number and any business information you voluntarily share.
We also collect information automatically when you browse our website. This may include your device type, browser type, IP address, pages viewed, time spent on pages, referring sources and other analytical data used to improve website performance and user experience.
In some cases we may collect information from third party tools such as analytics platforms, advertising platforms or communication tools when you interact with our content across those channels.
Purpose of Collecting Information
We collect personal and business information for the following purposes:
To understand your business needs and provide accurate proposals
To deliver branding, design, UIUX and consulting services
To improve our website usability, content quality and performance
To share updates, newsletters and marketing information with your consent
To respond to project inquiries, support requests or clarifications
To verify identities for contractual and billing processes
To improve service quality based on analytics and user behaviour
To comply with legal obligations and regulatory requirements
How We Use Your Information
We use the information collected to operate effectively and provide the best possible experience. This includes communication regarding ongoing or future projects, sharing project deliverables, sending invoices, maintaining project records, performing user research and refining design output where relevant.
We may also use anonymous aggregated data for internal analysis, industry insights and service improvement. We do not use such aggregated information in a way that identifies any individual or business.
Cookies and Tracking
Our website may use cookies and similar technologies to enhance user experience, measure website performance and personalise certain website functions. Cookies may record details such as pages visited, actions taken and device metrics.
You may choose to disable cookies in your browser settings. However certain parts of the website may not function optimally as a result.
Third Party Sharing
Beryl Agency does not sell or rent your personal information to any third party.
We may share information with trusted partners or service providers only when necessary for project execution. This may include hosting providers, analytics services, payment processors, verification platforms or contracted professionals working under confidentiality obligations.
Information may also be shared when required by law, court order or regulatory authority.
Data Storage and Protection
We use secure servers, encrypted channels and controlled access systems to protect your information from loss, misuse, unauthorised access or disclosure. Access to personal data is restricted to authorised personnel involved in delivering services.
We retain your data only for as long as necessary based on project requirements, contractual obligations or legal compliance.
Your Rights
You may request access to the information we hold about you. You may also request corrections, updates or deletion of your data subject to legal and contractual limitations.
You may withdraw consent to receive marketing communication at any time. You may also request data transfer in a readable format for your own records.
International Transfer
If you access our website or engage our services from outside India, your information may be processed in India where our servers and teams are located. By using our website you consent to such transfer and processing.
Children’s Privacy
Our website and services are not intended for individuals below 18 years of age. We do not knowingly collect data from minors. If any such data is identified, it will be removed immediately upon discovery.
Changes to This Policy
Beryl Agency may update this Privacy Policy to reflect new practices, regulatory changes or improvements in data governance. Updated versions will be published on this page with the revised date. Continued use of the website will constitute acceptance of the updated policy.
Contact Information
For privacy related concerns, data access requests, corrections or deletion requests, you may contact us through our website or official email.
We will address all requests within a reasonable timeframe.